Privacy Policy
Any personal information that we request from our customers or contributors, is used purely to complete the transaction at hand. We only ask for information that we need in order to conduct business with you. Your personal details are never shared with any third parties, for any reason.
We never send unsolicited commercial email, or SPAM, to our customers or contributors, using their email or home address.
You can be assured that all correspondence with Pencarrow House and Gardens will be completely confidential. We value our visitors and will not jeopardise the trust placed in us by adopting underhanded business tactics.
Who we are
Our website address is: https://www.pencarrow.co.uk/.
What personal data we collect and why we collect it
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
This site uses Google Analytics, however no personal data is used by Pencarrow House and Gardens. You can see the privacy policies here for Google Analytics.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our contact information
If you would like to contact us with any privacy concerns please use these details:
Tracy Davies
Pencarrow House & Gardens
Pencarrow
Bodmin
Cornwall
PL30 3AG
01208 841369
info@pencarrow.co.uk
Additional information
How we protect your data
Our staff are trained to ensure that no personal information is passed on to any third parties. Any data you pass on to us for contact purposes is kept on a password protected computer.
What data breach procedures we have in place
We use industry standard computer security to protect all our data, any data breaches by staff is dealt with the highest disciplinary methods, and any cyber attack is reported immediately to the appropriate authorities.
